Terms and Conditions

CETAHealth™ is created in partnership with South Warwickshire NHS Foundation Trust and is being run by SWFT's Learning & Development Department. All materials produced are copyright of South Warwickshire NHS Foundation Trust.

Registered address

South Warwickshire NHS Foundation Trust, Warwick Hospital, Lakin Road, Warwick, CV34 5BW.

How to Book

To book a place on a course please complete your details online and then at the payment page you will have the option to choose the payment method. Once these details are completed it becomes a firm booking. Please note we do not accept provisional bookings.

Payment

If you have requested to pay by cheque or BACS please note that these must be paid in full within 30 days of your booking date. For last minute bookings payment in full must be received prior to the course start date

Prices

The price includes tuition, course materials, refreshments and a certificate of completion. If you are booking a full day course then this will also include lunch. Prices are exclusive of VAT.

Cancellations

Cancellations can be requested online through the 'Manage Booking' section or by contacting the team. Cancellations within 28 days of the course start will not be refunded but may be transferred if your request falls within the time limits (see section below). We can accept named substitutes up until the day before the training unless there is pre-course reading materials in which case it is 5 days before the course start.  To confirm attendance and to avoid any non-attendance charges, all delegates must ensure that they sign the provided delegates list on the day of the course.

Transfers

If you are unable to make the course date then you can request to transfer on to an alternative course or date by logging in to the 'Manage Booking' section on the website. This can be done up until 7 days before the course start.

Changes to bookings made by CETA Health™

CETA Health™ reserve the right to change the venue, tutors and course date at any point. If this affects your availability then you will be offered the option to transfer on to another course. If CETA Health™ cancels a course you will be offered the option to transfer to an alternative course or receive a full refund.

Data protection

We respect the privacy of each individual who visits this Website. We will only collect personal information which is voluntarily submitted. If you do not want your personal information kept or used please do not submit it to us. Personal information submitted to us is held and used by us solely to provide you with a good expereince, easy access to or to enable you to interact with our site. If at any time you want us to delete or amend information please contact us. We will not sell or transfer your data to third parties.

We may also keep technical information which is not personally identifiable when you visit our Web site. We may use cookies and we may for example, collect information about the type of computer you are using or the domain name from which you linked to our Web site.