Privacy Policy

We respect the privacy of each individual who visits this Web site (the Site). We will only collect personal information which is voluntarily submitted. Personal information submitted to us is held and used by us solely to provide you with a good experience, easy access to or to enable you to interact with our Site. If at any time you want us to delete or amend information please contact us. We will not sell or transfer your data to third parties unless you have given express permission. For the purpose of the Data Protection Act 1998 (the Act), the data controller is SWFT Clinical Services Ltd.

Information we may collect from you includes;

  • Information that you provide by filling in forms on www.cetahealth.co.uk. This includes information provided at the time of registering to use the Site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with the Site.
  • If you contact us, we may keep a record of that correspondence.
  • Details of your visits to the Site and the resources that you access.
  • Technical information about your computer

We do not store credit/debit card details.

Where we store your personal data

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Although we will do our best to protect your personal data, the transmission of information via the internet is not completely secure, consequently we cannot guarantee the security of your data transmitted to the Site and any transmission is at your own risk. However, once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Personal information

We will only use personal information to provide you with services relating to the Site. Personal information will not be passed to third parties.

Personal information is used in the following ways:

  • To ensure that content from the Site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.

Disclosure of your information

We may be required to disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation. This could include exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Technical information about your computer

We may collect information about the type of computer you are using, your IP address, operating system and browser type, for system administration purposes. This is aggregated statistical data about our users' browsing actions and patterns, and does not identify any individual.

We also may collect cookie information. A cookie is a small text file which your browser stores on your device. Cookies are transferred into to your device’s permanent storage when you visit our website to allow the site to recognise you when you visit our website again and to enable us to improve your use of the site.

Cookies may be temporary (or “session”) cookies, which are only in use while you visit our website and are deleted when you close your browser, or permanent cookies, which stay on your device’s permanent storage after you leave our website until you delete them manually or your browser deletes them after a period of time.
We may use temporary cookies in order to remember you as you use our website, but we also allow third parties (particularly Google) to use analytical cookies (both temporary and permanent) on our website to compile aggregate information about the areas of our website that are visited most frequently.

Most web browser settings are set for you to accept both our own cookies and third party cookies. However, you are able to adjust those settings (in relation to both our own cookies and those of third parties) to accept the cookies, to prompt you to accept or refuse a cookie each time one is sent, or to reject all cookies outright. We recommend that, for the highest functionality of the website, you accept both our own cookies and third party cookies. Browser settings can be changed in your tool bar.

By default cookies are enabled. If you wish to reject these, you can configure your browser to do so, but please be aware that if you do, certain functionality of the website may not be available and your use of the website may therefore be diminished.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act by requesting access through the contact page on the Site.

Changes to your privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact us

Questions, comments and requests regarding this privacy policy are welcomed and should be directed through the contact page on the Site.